As we approach the festive season and holidays, please note the below repair contact information. This is being provided to help you in the case of an emergency arising. The information does vary depending on the property that you live in so please read the following very carefully.
Emergency repairs
The below information is for emergencies only and any other repair issue will be resolved in the New Year for you. Please continue to report any routine repairs in the normal way to repairs@blenheimpalace.com. In the situation that you do need to raise an emergency repair, please could we ask you to email repairs@blenheimpalace.com so that we are aware of what has happened.
Affordable rent properties and shared ownership properties:
For affordable rent homes. If your property is less than one year since it was built, then please use the below numbers.
For shared ownership homes. If your property is less than two years since it was built, please use the below numbers.
If your properties are older than the above period, then please use the numbers below:
Market rent properties:
If the property is less than 1 year since it was built, then please use the below numbers.
If your property was built on phase three of Park View, then please use the numbers below:
If your properties are older than the above period, then please use the numbers below:
Bladon Pits properties:
Reporting repairs
When reporting a repair, please consider if it is urgent or something that can wait. To help you with this please see below some examples of what would be an emergency, and what would not.
Please be aware that if your issue is not deemed to be an emergency and the out of hours service is used, then there may be a cost involved for you.
What is an out of hours emergency?
What is not an emergency?
If you or a member of your household is considered vulnerable, please raise this as an emergency.
Christmas opening hours
Over the Christmas period our opening hours will be:
Friday 23rd December – Open as usual
Monday 26th December – Closed
Tuesday 27th December – Closed
Wednesday 28th December – Open (with reduced staff)
Thursday 29th December – Open (with reduced staff)
Friday 30th December – Open (with reduced staff)
Monday 2nd January – Closed
Tuesday 3rd January – Open as usual